Team & Capacity

The structure changes with the work. Accountability does not.

Spontan delivers through four connected layers: leadership that carries the vision, a core structure of 22 recurring delivery positions, more than 10 active delivery partners, and a wider expert network of more than 100 professionals developed through real assignments since 2018.

Some projects are completed entirely by the core team. Others draw in additional technical depth, sector expertise, language capacity or field implementation across several locations.

01 — Leadership

Spontan’s leadership brings together company strategy, project development, operations, finance and technology, with clear responsibility for how work is planned, managed and delivered.

Dario Rexhollari

Founder and Chief Executive Officer

Dario Rexhollari founded Spontan and leads its strategic direction, institutional relationships, procurement participation and overall business development.

His role connects company strategy, financial oversight, project direction and the formation of multidisciplinary teams for commercial, institutional and donor-funded assignments.

He remains directly involved in complex projects where technology, communications, organizational development and formal delivery requirements must operate within one coherent structure.

Berlin Jusufi

Chief Operating Officer

Berlin Jusufi oversees company operations, resource coordination and the structures through which projects move from planning to delivery.

His work connects project management, creative direction, user experience, design systems and coordination across technical, communication and production teams.

He helps maintain continuity between the original brief, the working process and the final result.

Xhuljano Karafilaj

Chief Technology Officer

Xhuljano Karafilaj leads the technical direction of Spontan’s digital platforms, software products and internal systems.

His responsibilities include system architecture, engineering standards, infrastructure, technical security, deployment and the long-term development of products and client solutions.

He ensures that technical decisions remain aligned with operational requirements, product growth and the reliability expected from systems used in real working environments.

Dritan Premto

Chief Design Officer

With professional experience dating back to 2010, Dritan Premto leads the design direction and visual quality of Spontan’s branding, publications and communication materials. His experience spans graphic design, visual identity and production across digital and print formats.

His responsibilities include translating creative concepts into consistent visual systems, overseeing layouts and typography, and maintaining design standards across campaigns, publications and branded materials.

He works closely with company leadership, communication and production teams to guide projects from the initial brief through to final artwork, ensuring that each design is clear, coherent and suited to its audience and intended use.

D.K.She prefers to keep her full name private :)

Project Development Director

With 20 years of industry experience, she leads the preparation of project proposals and tender submissions, bringing together the methodology, delivery approach and supporting documentation required for each opportunity.

Her responsibilities extend from proposal development to the coordination of awarded assignments. She organizes the work, coordinates the people involved and translates approved proposals into clear tasks, responsibilities and timelines.

She works closely with company leadership and delivery teams to maintain continuity between what is proposed and what is delivered, keeping implementation aligned with the agreed scope and client requirements.

A.V.She prefers to keep her full name private :)

Chief Financial Officer

With 18 years of industry experience, she oversees Spontan’s financial planning, budgeting and financial administration, supporting company operations and the financial requirements of individual projects.

Her responsibilities include project costing, cash flow oversight, expenditure monitoring and financial reporting. She works with company leadership and project teams to ensure that financial commitments are properly planned, documented and monitored throughout delivery.

Her role supports decisions about resources, project commitments and company growth, maintaining the financial oversight needed to meet ongoing obligations and plan ahead.

02 — Core structure and delivery model

22 positions. One delivery system.

Spontan’s core structure includes 22 recurring delivery positions across the disciplines required to plan, produce, implement and maintain complex assignments.

The structure is role-based, presented by role rather than as a public directory of every individual contributor. This provides a clearer and more stable view of how work is delivered. Individual project teams are formed from the relevant positions according to the scope, timeline and technical requirements of each assignment.

Capacity scales without fragmenting responsibility.

  • Core team
  • Specialist experts
  • Suppliers & partners
  • Field & regional teams
  • Review & compliance
  • Not normally required in this area
  • Digital Products & IT Platforms

    Technical team led by Spontan’s core structure

    • Core team
    • Specialist experts
    • Suppliers & partners
  • AI, Data & Automation

    Core team with specialist input

    • Core team
    • Specialist experts
    • Review & compliance
  • Institutional Communications & Campaigns

    Integrated communications structure

    • Core team
    • Specialist experts
    • Field & regional teams
  • Brand & Visual Systems

    Core creative team

    • Core team
    • Specialist experts
  • Publications & Layout Design

    Controlled editorial workflow

    • Core team
    • Specialist experts
    • Suppliers & partners
    • Review & compliance
  • Multimedia Production

    Scalable production team

    • Core team
    • Specialist experts
    • Suppliers & partners
    • Field & regional teams
  • Events & Field Activation

    Centrally managed delivery network

    • Core team
    • Specialist experts
    • Suppliers & partners
    • Field & regional teams
  • Games, VR & Interactive Experiences

    Specialized product team

    • Core team
    • Specialist experts
    • Suppliers & partners
  • Research, Content & Reporting

    Team structured for the assignment

    • Core team
    • Specialist experts
    • Review & compliance
  • Regional Field Implementation

    Centrally governed regional structure

    • Core team
    • Suppliers & partners
    • Field & regional teams

Project and Operational Coordination

Project planning, timelines, responsibilities, documentation, client communication, resource coordination and delivery control.

Quality Assurance

Technical testing, content review, accessibility checks, delivery verification, version control and consistency across outputs.

03 — Expert and delivery network

Specialist capacity developed through real assignments.

Since 2018, Spontan has built working relationships with more than 100 professionals across technical, creative, institutional and implementation disciplines. Experts are selected according to the assignment rather than included to create the appearance of scale.

Visit Expert Network
04 — How teams are formed and governed

Scope first. Team second.

Team formation begins with the assignment, not with a fixed organizational chart.

Leadership then defines the appropriate structure.

The core team covers the relevant delivery areas. Additional experts, suppliers or implementation partners are engaged where the assignment requires greater scale or specialist depth.

Responsibilities, review points, approvals and communication routes are established before implementation begins.

Before delivery begins, the scope is reviewed against:
  • Required outputs and outcomes
  • Technical complexity
  • Sector knowledge
  • Geographic coverage
  • Language requirements
  • Delivery timeline
  • Procurement conditions
  • Reporting obligations
  • Required key experts
  • Data protection and security needs
  • Safeguarding and accessibility requirements
  • Production and field implementation needs

Additional contributors remain part of one controlled process.

Spontan’s active delivery partners, external experts, consultants, suppliers and implementation collaborators work within defined responsibilities and approval structures.

External involvement does not transfer coordination to the client.

Spontan remains responsible for integrating the work, maintaining the delivery standard and managing the relationship between the different contributors.

Depending on the assignment, this may include:
  • Written scopes of work
  • Service agreements or subcontracts
  • Confidentiality obligations
  • Data protection requirements
  • Conflict of interest checks
  • Safeguarding and conduct requirements
  • Defined deliverables and deadlines
  • Controlled system and document access
  • Internal review before client delivery
  • Version and approval management
  • Performance and completion records

The strongest team is not the largest one. It is the one built correctly.

Supporting documentation is provided through the controlled credentials process rather than published in full on the website.